The Sakhi4Life Way
Building relationships on understanding and trust
At Sakhi4Life, we take the time and effort to first understand your needs. We then match you with the most suited care but making sure that you – the elder who needs care, the caregiver and our founders are always part of the process.
Discovering your needs
During the first contact – by phone, mail or in person, we understand your specific situation. We then map your needs according to your specific situation, ie. Elders living alone, with children, health conditions, mental health of the person needing support, and other specific expectations.
Finding your match
We carefully shortlist a Sakhi Counsellor who is a right match with the senior person with regards to age, language and cultural background. Sakhi Executives are assigned if the elder needs help with errands and at-home services unrelated to health care. Sakhi Companions are provided if the elder requires a friendly listening ear and friendship. We also cater to special requests based on specific situations.
Keeping you updated
The Sakhi Counsellor also sets up a WhatsApp group comprising of themselves, you, and one of Sakhi4Life’s founders to ensure seamless communication. If needed, we can also facilitate video calls between you and the elder concerned. We update you on the phone or mail about the results of each visit.
Testimonials
What our clients say
I first contacted Sakhi in a critical situation when my parents were affected by COVID. Mrs. Suchint immediately arranged for home care (with necessary protection) and made sure my parents were taken care of. Suja I first contacted Sakhi in a critical situation when my parents were affected by COVID. Mrs. Suchint immediately arranged for home care (with necessary protection) and made sure my parents were taken care of. She also arranged for healthy meals home delivered. Later I contacted them for a full-time caretaker. Sakhi arranged for video interviews to make sure we are comfortable with the choice of the provider. Suchint was very transparent and honest in all her communications and she is always available to answer questions. We were finally able to pick a good caretaker for my parents. The best part is that Sakhi continues working with the family as well as the caretaker to make sure any issues are taken care of. We have worked with several agencies in the past. But I have never experienced such professionalism. They also help with all aspects of elderly care and go above and beyond to ensure the customers are satisfied. I wish Sakhi and their team great success. They are truly making a change in the lives of the elderly.
Read more
SujaSeattle, USA